The inimitable Craig Sullivan gave me an idea for a continuation to my latest post on form abandonment tracking. In this short tutorial, I’ll show you how to track the time users spend on your form fields. We’re going to use the User Timings hit type, and we’ll send the data for just one form. With small modifications, you can expand the script to cover multiple forms on a page.

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Form abandonment isn’t always easy to define. Most often, it refers to when someone starts to fill in an HTML form, but leaves the page without submitting it. As a definition, this works nicely. However, with multi-page forms it naturally refers only to the last page of the form. Also, especially with government institutions, forms can be saved to be submitted later. Here, again, form abandonment must be reconsidered. In this article, I’ll go over four different ways to track form abandonment in Google Analytics, using Google Tag Manager to setup the tracking.

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What a nice way to wake up to a new day, when brand-spanking new features have been released for Google Tag Manager. The two features I want to introduce here are Folders in the UI, and code syntax highlighting in Custom HTML Tags and Custom JavaScript Variables. Folders Folders is one of those features that has been requested for over and over again since day one. The UI clutter in GTM is a serious problem, especially when dealing with dozens and dozens of items in a single view.

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One of the glaring omissions in the Enhanced Ecommerce reports of Universal Analytics is the ability to calculate cart value for products. Cart value, here, is the value that has been added to the cart. This value can be used to query for products that have the highest discrepancy between cart value and generated revenue. These are missed opportunities of the highest caliber. With some Custom Metrics magic, we can, however, get cart value into our reports, and we can find our most and least “effective” products with just a glance:

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Enhanced Ecommerce is a very nice improvement to the pretty lame, transaction-based Ecommerce tracking in Universal Analytics. Instead of staring blindly at what happens on a receipt page, Enhanced Ecommerce expands your entire webstore into one large funnel labelled “Shopping Behavior”, and you’re able to zoom in on the Checkout funnel as well. Also, the addition of product-scoped tracking is incredibly useful, and it’s enabled us to think of any asset (our content, for example) on our site as something we could track through the Enhanced Ecommerce reports.

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Wait. What? Why write an article about something that should work by default in Universal Analytics? I mean, here’s a screenshot from the guide I just linked to in the previous sentence: There it is. Clear as day: “Tracking users across subdomains does not require any additional configuration.” Also, some of the recent, excellent guides to cross-domain tracking, written by E-Nor and Bounteous enforce the same: you just need a default Universal Analytics Tag in Google Tag Manager.

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According to their website, SoundCloud is “the world’s leading social sound platform where anyone can create sounds and share them everywhere”. For artists, it’s a channel for distributing previews of their tracks, and for people like me it’s a nice way to do some API tinkering. To each their own, I guess! I saw a number of requests in the Google+ Google Tag Manager community about a SoundCloud integration, so I decided to look into it to see if I could just build one.

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