Posts

Here’s an interesting and hacky use case for you. It’s all about uncovering bounce metrics for visits which originate from organic Google search results. In particular, the metric we’re interested in is how long user dwelled on the landing page after arriving from organic Google search AND returned to the search engine results page (SERP) using the browser’s back button. The inspiration for this post came from an audience question at the Best Internet Conference in Lithuania, which I recently attended as a speaker. Read More…

Every now and then we want to create a bridge between the stateful machines we send data to (e.g. Google Analytics), and the stateless environment where we collect the data itself (e.g. Google Tag Manager). This is not easy. There is no synergy between Google Analytics and Google Tag Manager which would let the latter understand anything about things like sessions or landing pages or Bounce Rates. One thing we can reliably measure, however, is whether or not the visitor is a New User in Google Analytics. Read More…

Enhanced Ecommerce is undoubtedly an excellent feature of Google Analytics. It provides us with a set of reports that truly extend the capabilities of funnel-based website analysis. As I’ve shown before, it’s also very useful for tracking other transactional events on your site, such as content engagement. However, here’s the thing. It’s not very easy to implement. Even if you get everything right according to the documentation, there are still quite a number of pitfalls, and many of the learnings emerge only through experience. Read More…

Unfortunately, iFrames still exist. They are used to embed content from one page into another. Frames are horrible, nasty things, very often riddled with cross-domain problems, performance issues, responsive design obstructions and other crap from the nether pits of hell. Regardless, if you’re stuck with an iFrame which also collects data to your Google Analytics property, for example, you probably want to prevent at least the first Page View from firing, since otherwise you’ll be double-counting Page Views: once on the main page and once in the iFrame. Read More…

(Updated 13 August 2017) A little over a year ago, in April 2014, I wrote the post “Advanced Form Tracking In Google Tag Manager”, and it’s been at the top of my best seller list ever since. Turns out that many people are rightfully passionate about making the web forms on their websites as fluid and intuitive as possible, since a web form is often the only thing that stands between a prospect and their transformation into clienthood. Read More…

A recent update to Google Tag Manager introduced a feature which has been on the wishlist of many users for a long time. It’s called Tag sequencing, and its purpose is to facilitate the sequential firing of Tags. The idea is that you can specify a setup and a cleanup for each Tag in your container. This article is intended to function as a quick tour of the feature. Read More…

The web is stateless. It’s basically blind to your past, and it does a poor job of predicting what you might do in the future. When you browse to a website, the browser requests the page from the web server, and then proceeds to render it for you. This is a detached, clinical process, and any personalized or stateful data transfer is left to the sophistication of your web server. Read More…

With the advent of Enhanced Ecommerce for Universal Analytics, a new scope was introduced for Custom Dimensions and Metrics. Product scope can be used to send information about each product that is sent through Enhanced Ecommerce, but it’s not exactly the most logical or intuitive thing to wrap your head around. In this #GTMTips post, we’ll take a look at how to implement Product-Scoped Custom definitions via Google Tag Manager, and I’ll quickly explain how they work in relation to queries and reports you might want to build on top of them. Read More…

To prevent a Tag from firing in Google Tag Manager, you can: Delete the Tag Remove all Triggers from the Tag Add an Exception Trigger to the Tag The third option is usually the best if the blocking is just temporary. Exceptions are what used to be called blocking rules in the first version of GTM. To add them is easy enough. In the Fire On step of Tag creation, you can click Create Exceptions, and choose the Trigger that will block this Tag from firing. Read More…

The inimitable Craig Sullivan gave me an idea for a continuation to my latest post on form abandonment tracking. In this short tutorial, I’ll show you how to track the time users spend on your form fields. We’re going to use the User Timings hit type, and we’ll send the data for just one form. With small modifications, you can expand the script to cover multiple forms on a page. Read More…